Privacy Policy

Last Updated: [Insert Date]

At Spetrum Racing Model Shop (“we,” “us,” or “our”), we understand that RC enthusiasts value precision, performance, and trust—qualities we extend to how we handle your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit spetrumracingmodel.com or purchase our high-performance RC products.

1. Information We Collect

To provide seamless service for your RC hobby needs, we collect:

• Order Information: Name, shipping/billing address, payment details (processed securely), phone number, and products purchased (from crawler kits to helicopter electronics)
• Account Data: Username, password (encrypted), order history, and preferences (like your interest in drag racing or scale crawlers)
• Technical Data: IP address, browser type, device information, and pages visited—helping us optimize your browsing experience
• Communication Records: Emails with our Alaska-based support team regarding orders or technical questions

2. How We Use Your Information

Like fine-tuning an RC vehicle’s suspension, we use data precisely for:

• Processing orders for Traxxas parts, batteries, or other RC components with Alaska-time efficiency
• Providing customer support for your RC builds and maintenance questions
• Improving our website and product offerings based on hobbyist behavior
• Sending order updates with the same reliability as our same-day shipping
• Preventing fraud with the same vigilance we apply to authenticating premium brands like Vanquish Products

3. Data Sharing & Disclosure

We treat your data with the care of packaging fragile helicopter rotors:

• Service Providers: Trusted partners (payment processors, shipping carriers) who help deliver your RC gear worldwide
• Legal Requirements: When required by law or to protect our business and customers
• Business Transfers: In the event of a merger or acquisition, with appropriate confidentiality protections

We never sell your data to third-party marketers.

4. International Data Transfers

While we ship RC products globally (excluding certain Asian and remote regions), data may be transferred to and processed in the United States, protected by standard contractual clauses where required.

5. Data Security

We secure your data with the same 256-bit SSL encryption used to protect your payment information:

• PCI-DSS compliant payment processing
• No storage of raw payment data on our servers
• Regular security audits of our systems
• 3D Secure authentication for eligible card payments

6. Your Rights

You control your data like you control your RC vehicle:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies—small files that help your browsing experience run as smoothly as a well-tuned RC motor:

• Essential Cookies: Required for checkout functionality when purchasing RC components
• Performance Cookies: Help us improve site speed and navigation
• Marketing Cookies: Show relevant ads for RC products (you may opt out)

Manage preferences via your browser settings or our cookie consent banner.

8. Children’s Privacy

While RC hobbies appeal to all ages, we don’t knowingly collect data from children under 13 without parental consent.

9. Policy Updates

We may update this policy as our business evolves—check the “Last Updated” date for changes. Continued use of our site constitutes acceptance.